• Announcements

  • Setup Azure API Integration

• FAQ

  • Update Credit Card Info
  • Sending Scheduled Reports or Email Notifications from your own Email Address
  • Identifying ImageManager jobs in ShadowControl API
  • Delay Ticketing for Certain Backups that take longer to run
  • Management Overview & Active Server Count
  • How to Troubleshoot New Emailed Policies
  • Policies - Enabled, Disabled, Retired, and Deleted
  • Action Items on the Audit Screen - Restore
  • Action Items on the Audit Screen - Remediate
  • Action Items on the Audit Screen - Verify
  • Unable to add columns to the "Edit Policies" page.
  • IT Glue - Backup Radar not syncing data
  • How often are the Backup Radar Rackspace emails purged?
  • Set Custom Email Notifications
  • Using Tags to Exclude Policies from Creating Tickets
  • Check for Automatic Ticketing Issues
  • IP Address Access List
  • Create a Monthly Schedule