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Backup Radar

  • FAQ

    • How to share a dashboard externally?
    • Backup Type
    • Using Tags to exclude backups from reports
    • How to view the API Error Log for an API integration
    • How to assign a license type?
    • How to verify your license assignments?
    • How is each license type defined?
    • Simple Starter Dashboard
    • Why are some of my backups showing as Pending or No Result when it's not supposed to run today?
    • Pending Status FAQ
    • Common Reasons for Email Deliverability Issues
    • Report Default Configuration
    • How to Update credit card/billing information
    • Sending Scheduled Reports or Email Notifications from your own Email Address
    • Identifying ImageManager jobs in ShadowControl API
    • Delay Ticketing for Certain Backups that take longer to run
    • Management Overview & Active Server Count
    • How to Troubleshoot New Email Based Backups
    • Backup States - Enabled, Disabled, Retired, and Deleted
    • Action Items on the Audit Screen - Restore
    • Action Items on the Audit Screen - Remediate
    • Action Items on the Audit Screen - Verify
    • IT Glue - Backup Radar not syncing data
    • Using Tags to Exclude Backups from Creating Tickets
    • Check for Automatic Ticketing Issues
    • IP Address Access List
    • Create a Monthly Schedule