FAQ

• Identifying ImageManager jobs in ShadowControl API
• Delay Ticketing for Certain Backups that take longer to run
• Management Overview & Active Server Count
• How to Troubleshoot New Emailed Policies
• Policies - Enabled, Disabled, Retired, and Deleted
• Action Items on the Audit Screen - Restore
• Action Items on the Audit Screen - Remediate
• Action Items on the Audit Screen - Verify
• Unable to add columns to the "Edit Policies" page.
• IT Glue - Backup Radar not syncing data
• How often are the Backup Radar Rackspace emails purged?
• Set Custom Email Notifications
• Using Tags to Exclude Policies from Creating Tickets
• Check for Automatic Ticketing Issues
• IP Address Access List
• Create a Monthly Schedule