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Backup Radar

  • FAQ

    • Pending Status FAQ
    • Result Differences between Legacy UI and New UI
    • Common Reasons for Email Deliverability Issues
    • How to Update credit card/billing information
    • Sending Scheduled Reports or Email Notifications from your own Email Address
    • Identifying ImageManager jobs in ShadowControl API
    • Delay Ticketing for Certain Backups that take longer to run
    • Management Overview & Active Server Count
    • How to Troubleshoot New Emailed Policies
    • Policies - Enabled, Disabled, Retired, and Deleted
    • Action Items on the Audit Screen - Restore
    • Action Items on the Audit Screen - Remediate
    • Action Items on the Audit Screen - Verify
    • Unable to add columns to the "Edit Policies" page.
    • IT Glue - Backup Radar not syncing data
    • How often are the Backup Radar Rackspace emails purged?
    • Set Custom Email Notifications
    • Using Tags to Exclude Policies from Creating Tickets
    • Check for Automatic Ticketing Issues
    • IP Address Access List
    • Create a Monthly Schedule