Backup Radar
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Setup Documentation
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PSA/RMM Integrations
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Backup Vendor API Integrations
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PSA/RMM Troubleshooting
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Vendor Email Notifications
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Barracuda Cloud-To-Cloud V3 - Email Notification Setup
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Rubrik - Email Notification Setup
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Veritas Backup Exec - Email Notification setup
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Quest Rapid Recovery Email Notification Setup
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Datto File Protection Manager Email Notification setup
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Spanning Backup Email Notification setup
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How to use our Generic Parser (Multiple Backups)
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Altaro Email Notifications Setup
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Unitrends Email Notifications Setup
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CrashPlan Email Notifications Setup
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BackBlaze Email Notifications Setup
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Carbon Copy Cloner - Email Notification Setup
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Dropsuite - Email Notifications Setup
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Super Flexible File Synchronizer email notification setup
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Datto SaaS Protection Email Notifications Setup
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Acronis Cyber Cloud - Email Notification Setup
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Intronis Email Notifications Setup
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Synology NAS - Email Notifications Setup
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Cloudberry Email Report Notifications Setup
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Veeam Backup & Replication Email Notifications Setup
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Cobian 11 Backup Email Notifications Setup
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ImageManager Email Notifications Setup
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ShadowProtect SPX Email Notifications Setup
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eFolder Backup Email Notifications Setup
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Use a Custom Job Name for Veeam Backup and Replication Job
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Acronis - Email Notifications Setup
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Code42 Email Notifications Setup
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Windows Server Backup Email Notifications Setup
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How to use our Generic Parser (Single Backup)
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Azure MARS (Flat File) Backup Alerting Email Notifications Setup
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Barracuda Cloud-To-Cloud V3 - Email Notification Setup
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Installation
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Status Calculation
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Control access to the in app mailbox
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How to view your email mailbox in app
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Automated Company Mapping Setup
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Company Mapping Overview
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Using Templates to Auto Activate Backups
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Company Assignment Rules
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Merge Backup
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Duo Integration Setup
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Creating and Assigning a New Schedule
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Google Single Sign On Setup
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Microsoft Single Sign on Setup
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Custom Ticketing Subjects
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Utilizing the Backup Radar Custom API
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Ticketing Defaults
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BrightGauge Setup
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Alert or Create Ticket on Number of Failures / Sequential Failures in 24 Hours
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Company Access Groups
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Alert on Failure
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Security: Users, Groups, Permissions & Access Groups
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Backup Schedule Setup
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Save a Filter View on the Audit Page
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Replibit API Logic Change
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IT Glue API Setup
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Granting All Company access in Backup Radar
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Use Threshold & Alert on Failure for Backups that delay sending emails
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Understanding Start of Business Setting
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Custom Email Notifications Setup
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Change Schedule without losing History
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Scheduled Reporting Setup
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Status Calculation
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General
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FAQ
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How to view the API Error Log for an API integration
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How to assign a license type?
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How to verify your license assignments?
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How is each license type defined?
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Simple Starter Dashboard
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Why are some of my backups showing as Pending or No Result when it's not supposed to run today?
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Pending Status FAQ
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Common Reasons for Email Deliverability Issues
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Report Default Configuration
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How to Update credit card/billing information
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Sending Scheduled Reports or Email Notifications from your own Email Address
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Identifying ImageManager jobs in ShadowControl API
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Delay Ticketing for Certain Backups that take longer to run
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Management Overview & Active Server Count
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How to Troubleshoot New Email Based Backups
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Backup States - Enabled, Disabled, Retired, and Deleted
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Action Items on the Audit Screen - Restore
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Action Items on the Audit Screen - Remediate
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Action Items on the Audit Screen - Verify
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IT Glue - Backup Radar not syncing data
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Using Tags to Exclude Backups from Creating Tickets
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Check for Automatic Ticketing Issues
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IP Address Access List
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Create a Monthly Schedule
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How to view the API Error Log for an API integration
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